Last Updated: October 14, 2024
At Advideoexperts.com, we strive to provide high-quality video ad services to all our clients. Due to the nature of our digital and virtual services, we have specific policies regarding returns and refunds.
1. No Refund Policy
We want to be clear that, as a provider of digital and virtual services, we do not offer refunds once the service has been initiated. All sales are final.
2. Satisfaction Guarantee
We are committed to ensuring your satisfaction with our services. If you are not completely satisfied with the results, we offer unlimited revisions within the scope of your initial request. Please reach out to us, and we will work with you to make the necessary adjustments.
3. Revision Process
- Clients may request revisions to their video ads as many times as necessary until they are satisfied with the final product.
- Revisions must be requested within 30 days of the delivery of the initial draft.
- Requests for revisions should be specific and detailed to help us understand your needs.
4. Cancellation Policy
If you wish to cancel your order before work has begun, you may do so by contacting us via email. Please note that once work has commenced, our no-refund policy applies.
5. Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at:
- Email: contact@advideoexperts.com
- Support: support@advideoexperts.com
- Queries: hi@advideoexperts.com