Last Updated: October 14, 2024
At Advideoexperts.com, we are committed to providing timely delivery of our video ad services. This Delivery Policy outlines our process and timelines for delivering your orders.
1. Delivery Timeline
- The estimated delivery time for your video ad services is between 3 to 10 business days, depending on the complexity and specifics of the project.
- Once your order is confirmed, you will receive an estimated delivery date.
2. Delivery Methods
- Completed projects will be delivered electronically via email to the address you provided during the order process.
- You may also access your completed videos through a secure link provided in the confirmation email.
3. Delays in Delivery
While we strive to meet the estimated delivery timelines, there may be circumstances that cause delays, such as:
- High demand for our services
- Technical issues or challenges
- Additional requests for revisions beyond the initial scope
In case of a delay, we will notify you promptly with an updated delivery timeline.
4. Confirmation of Delivery
Upon delivery, you will receive an email confirming that your video has been completed and is available for download. It is your responsibility to review the content and request any necessary revisions as per our revision policy.
5. Client Responsibilities
- Ensure that all information and materials provided to us are accurate and complete to avoid delays in delivery.
- Respond to any queries or requests for clarification promptly to facilitate a smooth delivery process.
6. Contact Us
If you have any questions or concerns regarding our Delivery Policy, please contact us at:
- Email: contact@advideoexperts.com
- Support: support@advideoexperts.com
- Queries: hi@advideoexperts.com